Technical Support Page

		Leading Supplier of Active RFID and Real-Time Location Systems (RTLS)

Technical Support

Training Material	Tutorials, Presentations, Guides and Training exams.
Marketing Material	Brochures and Case Studies
Software Downloads	EIRIS software, utilities and firmware
User Group	Join the EIRIS Users' Group to receive product updates and communicate with other VT customers
Elpas Troubleshooting	Before calling, search the Troubleshooting document for your question. The answer may already be there.
Help Request	To submit a software Help Request or Trouble Report click here.
Change Request	To submit a product change request click here.
FAQ	For Frequently Asked Questions click here.
Reminders	Read Installation and commissioning Reminders here.
VT Product Warranty	Click this link to view and download VT's Product Warranty
VT Mail Request	Join the VT Mailing list to receive product updates as well as password update for downloading VT technical documentation and software.
EIRIS License Retrieval	Use this form to retrieve your EIRIS License.